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Welcome to smartMonday
This page contains information for members who transferred to smartMonday from Zurich on 6 June 2025.
We want to make sure your transition is as hassle free as possible so on 25 June, we’re holding a special webinar just for new members who recently transferred from Zurich to:
Welcome and introduce you to smartMonday
Explain a little about our product features, including your investment and insurance options
Highlight some of the extra benefits available to you, now that you’re a smartMonday member
Help you understand what actions you can take to set yourself up for success with smartMonday
You’ll also have the opportunity to ask questions about the changes to your account.
The transaction freeze continues until 17 June while we ensure your account is set up properly on our systems.
The first pension payments from smartMonday will be made on 15 July.
If you are due to receive a payment in July these will be paid to your nominated bank account, the details for which were passed on to us from Zurich as part of the transfer. You don’t need to do anything, unless you used to be paid by cheque. If you used to be paid by cheque we’ll contact you, or feel free to give us a call after 17 June.
Reminder: Zurich made early payments before the transfer to cover any payments due before 1 July 2025.
If your employer was making contributions to your Zurich account, you’ll need to give them our details to ensure your super finds its way into your smartMonday account.
You can copy and paste the sample email content into an email and send it to your employer or click the send email button to automatically generate the email.
If your employer requests your smartMonday member number you can contact Member Services on 1300 614 644 after 17 June. It will also be included in your welcome letter.
Subject line: Important: Superannuation payment details update
Email:
Dear payroll team,
My super fund, Zurich Master Superannuation Fund, recently completed a Successor Fund Transfer to smartMonday. Can you please update my Fund details to the below ABN and USI:
Fund name: smartMonday PRIME (Smart Future Trust)
ABN: 68 964 712 340
USI: 68964712340002
A copy of smartMonday’s letter of compliance can be downloaded from: https://www.smartmonday.com.au/changing-jobs
Please reply to confirm you've received this.
Thanks,
[Your name]
If you are invested in the Zurich Managed Growth investment option, which is closed to new members, you can find information here.
If you have an insurance policy through Zurich and require information about your insurance, you can call Zurich Customer Care on 131 551 or email them at client.service@zurich.com.au.
Copies of the Significant Event Notices issued by Zurich are included below. Please download these if you want to keep a copy for future reference.
