While we implement these changes, there’ll be a transaction freeze between Friday May 23 (last day to instruct Zurich) and Friday June 13. Between these dates, you won’t be able to switch investment options, update your details or make contributions or withdrawals.

Contributions paid after the commencement of the Zurich transaction freeze and prior to 6 June will be returned to the contributor and can be resubmitted after the transaction freeze period.

For pension members, this includes changing your bank account details for receiving payments, updating pension payment amounts, updating of details and withdrawals. All pension payments scheduled to be paid on or before 30 June 2025 will be paid on or before 23 May 2025. The first payment from smartMonday will be 15 July (if you are scheduled to receive a payment in July). Note that your pension payment may have changed and all payments will be on the 15th of the month, at your elected frequency, in smartMonday.