It takes time to update this information with the Australian Tax Office (ATO), as Zurich are required to finalise reporting on the former account before we can begin reporting on the new one. This may mean that myGov says your Zurich account is closed while we arrange reporting for your new smartMonday account. However, your new smartMonday account will show a $0 balance until late July 2025. This delay in showing the balance in your new smartMonday account, is part of the process and is expected.

Please bear with us while we work through this process.