Customer Monitoring

PLEASE NOTE: The personal homepage for some smartMonday PRIME TESF members is not displaying current balance and investments, however this information can be viewed by clicking the orange ‘Details’ button to navigate to the self-service portal. We are currently working to rectify this. 


  • If you have financial commitments and expenses like rent, phone, utilities, carer, or medical expenses.
  • If you have debts to repay – e.g. a mortgage, a car loan, credit cards, a student loan.
  • If there are other people in your life who depend on you to provide for them – e.g. children, a partner, other family members.
  • If you’re unable to work again, you’re probably unable to accumulate any savings for your retirement.