Customer Monitoring

PLEASE NOTE: Due to scheduled maintenance, access to some online member services may be interrupted between 5:00AM (AEST) 23 January until 9.00AM (AEST) 24 January 2021. We apologise for any inconvenience this may cause. 


  • If you have financial commitments and expenses like rent, phone, utilities, carer, or medical expenses.
  • If you have debts to repay – e.g. a mortgage, a car loan, credit cards, a student loan.
  • If there are other people in your life who depend on you to provide for them – e.g. children, a partner, other family members.
  • If you’re unable to work again, you’re probably unable to accumulate any savings for your retirement.