Customer Monitoring

PLEASE NOTE: Due to a data transfer issue some smartMonday PRIME TESF, PRIME Enterprise and PENSION members may see an old balance on their personal homepage. To see your latest balance go to the self-service portal by clicking the orange ‘Details’ button on your personal homepage. We expect this issue to be corrected within the next day or so. If you have any questions about your smartMonday account, please  contact us.

  • Your superannuation offer is an important part of your employee benefits package.
    You should review your communications to prospective and new employees to clearly explain the:
  • Ensure that you do the necessary checks before you enrol a new employee into your nominated ‘default’ fund. If you haven’t checked with the ATO that your employee has a stapled fund, and you pay super to your default fund, you could be in breach of your ‘Choice of Fund’ obligations.
  • Stay tuned for further announcements over the coming months from the ATO and smartMonday. The ATO is updating this information regularly.


















  • life insurance tailored to the unique needs of your workforce
  • subsidised fees and costs
  • tailored communications and seminars such as financial wellbeing and access to research.