Customer Monitoring

PLEASE NOTE: The personal homepage for some smartMonday PRIME TESF members is not displaying current balance and investments, however this information can be viewed by clicking the orange ‘Details’ button to navigate to the self-service portal. We are currently working to rectify this. 


  • You can receive up to 75% of your pre-disability monthly income2. You may also be able to apply for an additional 10% to be paid directly to your smartMonday super account to keep your retirement savings growing while you’re not working.
  • You can choose a waiting period (before the benefit payment kicks-in) of 30, 60 or 90 days.
  • You can choose a benefit payment period of 2 years, 5 years or to age 65.
  • Choose a benefit payment period of 2 years, 5 years or to age 65.
  • The cost of insurance is deducted automatically from your super balance, not from your take-home pay – so you don’t have to budget for it.
  • You’re covered while travelling overseas.
  • Rehabilitation expenses may also be covered – for approved programs aimed at getting you back to your old job, or to help retrain you for another occupation.
   

For full details download your relevant Insurance Guide:

PRIME (if you’re joining through your employer)
DIRECT (if you’re joining smartMonday directly)