How to view your statements, balance and performance online

28 October 2022

Reviewing your superannuation regularly is one of the best ways to track its progress and take ownership of it. The easiest way to do this is online, by accessing your personal smartMonday homepage.

“We designed these homepages for members to be very simple and straightforward. All the details members need to know, such as their insurance coverage and how their super is invested and performing, is there,” says smartMonday head smartCoach Matt Davey.

“The three most common things we’re asked by members is how to view their annual statement, check their super balance and review investment performance – all of that is available at a glance on their personal homepage.

Access your personal smartMonday homepage.

• Register to access your super account online (all you need is your member number).
• Log in to your account (you need your email and password).
• Having trouble? Find your member number online or speak with a smartCoach.

1. Log in to you personal smartMonday homepage
2. Click the orange ‘Details’ button to go to a self-service portal
3. From the menu items go to ‘account statements’ or ‘correspondence’
4. Find the statement you want, e.g. ‘June 2022’ and click ‘download PDF’ or select the ‘Statement’ menu which will take you to a list of statements you can download

Your current total superannuation balance is the big, bold, unmissable number at the top of your personal smartMonday homepage.

The performance of your investments can be seen in the ‘investments’ section in the centre of your personal homepage. It displays a circle showing how your investments are allocated with your investment option(s) listed alongside – you can click on each of these to see their details.

This section of your page has three tabs showing your investment ‘allocations’, and ‘returns’ which can be viewed over different time ‘periods’.

It’s the ‘returns’ tab that best indicates performance. Each option you are invested in (and for most that will be only one option) will be listed showing how it’s performed. You can look at this performance over the past month or up to 10 years (or many periods in between) by clicking on the down arrow next to the ‘Period’ tab and choosing a time span.

1. Log in to you personal smartMonday homepage
2. Your current balance is the big number near the top of the page
3. Investment performance can be viewed by pressing the ‘Returns’ tab above the list of your option(s)

“You may notice that your super balance can change every day. That’s because your super is invested in shares and other assets that change in value very often,” explains Davey.

“It can be concerning to see that balance fluctuate by sometimes considerable amounts. What matters is how you react. It’s important with super to focus on the long term: we have some guidance on what to do if your super has fallen.”

We know this has been a tough year in superannuation. If you want an explanation of what's affected our investments then you can read that here.