We've launched a simpler way to sign into your account to support the use of passkeys and our soon to be released mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA? 

Watch the video or read our step-by-step guide.

I was told to contact the team to set up my account. Why can't I do it online?

This usually means we don't have a mobile number or email address on file for you, so we can't send you a verification code. Our team can verify your identity another way and get your contact details added so you can access your account.

You can find our contact details here: www.smartmonday.com.au/contact-us