We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA?
We’re here to help make the claims process as easy as possible. In the event of a claim, you or the beneficiaries you’ve nominated, can call our team and we’ll get it under way for you – with care and compassion.
