We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA? 

Watch the video or read our step-by-step guide.

How often can I use 360Health?

360Health virtual services are unlimited, so you and your family* can access them as often as needed

*The term ‘family’ means your children, partner, parents, and parents in-law