Smart Coaches - smartMonday

Get to know your smartCoaches

Think of our smartCoaches as your own superannuation personal trainer, but unlike annoying PTs our smartCoaches won’t make you wake up early or force you to train in the rain.

When you train your super with your smartCoach you can expect to intensifiy your investment knowledge, crunch your contributions, strengthen your insurances and make sure you have the right strategy in place to win your big game. And because your smartCoach comes at no extra cost, you can call on them whenever you need to get in better shape.

Arohaina Owen

Haina’s passionate about helping people on their way to financial fitness. Whether it’s guiding them through smart easy actions or ensuring they’re living their best super life. Haina’s ‘Happy Monday!’ approach makes a gym work out that much easier at the end of a working day.

Patrick Howard

As a father of three Pat understands the importance of time, planning and good health. Leveraging 10 years of experience in insurance, Pat’s clear communication and timely actions help members maximise their own time to focus on what’s important to them.

Johnny Ng

Johnny enjoys seeing things from a clients’ perspective, empowering them to make positive and rational changes to raise their financial literacy, resilience and wellbeing. When Johnny isn’t helping others, he’s working to lower his golf handicap.

Ana Soundara

If you think customer service and administration aren’t complementary – then you haven’t met Ana. Ana thrives working behind the scenes, keeping morale high with sweets and snacks, organising team events and bringing positive vibes to everything she does.

Daniel Hill

Daniel enjoys working with people and helping them feel empowered and in control of their financial fitness. Knowledge is important, but it is taking smart easy actions which gives knowledge power to get you to ‘Saturday’ in good shape. Daniel’s ideal ‘weekend’ will be spent doing pretty much the same as now, but without the work!

Vaibhavi Kadiwala

Customer Service and Administration are Vaibhavi’s strengths. Vaibhavi thrives when working behind the scenes, focused on doing her very best for fund members and her team in all situations. Vaibhavi is passionate about all things spiritual.

Roshni Daftary

Roshni is highly focused on understanding the individual requirements and needs of members. She gets there by thoroughly researching requirements specific to each and every member she works with.

Jignesh Kapadia

Jig has invested the last 15 years following his true passion - great customer experiences! Jig also likes to invest in good health, good books and good times with his young family. His positive thinking and insurance knowledge form a valuable part of our smartCoach team, and yes, Jig would love to talk to you about your investments too.

How does smartMonday compare?

That is a great question and it’s one we are asked regularly by members and prospective members. While we can’t tell you which is the best fund for you, if you are a smartMonday member we can help you to understand superannuation so that decisions you make will be more informed. Contact your smartCoach team to learn more about your smartMonday account, in personalised and easy to understand terms.

Since we can’t compare funds for you, we have enlisted the help of ChantWest. ChantWest has been rating super funds for over 20 years and expresses those ratings in terms of Apples - 5 Apples are allocated to the highest quality super fund, and 1 Apple to the lowest quality.

So, just as it’s true in life that it’s generally better to have more Apples, it’s also true in super but, with one consideration: Super is not necessarily simple or straightforward so here is a framework to help you compare super funds. Before you decide on what super fund might be best for you, you should consider1:

How hands on do you want to be? Some people get a kick out of making their own investment choices – constructing their own strategy, keeping an eye on investment markets and fine-tuning their portfolio themselves. Others…not so much. So be sure your selected super fund offers a ‘hands-on’ level that suits you best, such as:

Low hands on: Look for a fund with a MySuper option
Medium hands on: Look for a fund with a Pre-mixed investment option
High hands on: Look for a fund with a Sector investment option

It’s not just about fees, your super balance grows best when the net benefit [(investment returns x current balance) minus fees] is greatest. So, make sure you check out the fees the super fund charges for your preferred investment options as well as the performance2 of those options.
We all know that insurance isn’t just insurance - see what cover is available and what it will cost. Some funds offer default insurance cover provided with no medical check necessary (that’s called ‘automatic acceptance’).
Extra employer benefits – for their preferred super fund, your employer may pay more than 9.5%, may have negotiated lower fees, or make extra contributions to cover some of the fees and insurance costs. Don’t forget to ask them.
Above all, choosing a super fund is like picking a well-balanced diet that you are comfortable with and can stick to over the long haul. Chat to a smartCoach to find out more about the ongoing support members can receive from smartMonday.

Chat to a smartCoach

We’d love to hear from you!

Call or email

1300 COACH 1 (1300 262 241)

smartcoach@smartmonday.com.au