Important - smartMonday is making some changes to the administration of the fund in order to deliver improved services to members. If your membership is in PRIME or DIRECT, your account information will be static between 23 March and 22 April 2024.  Click here to read more.


  • your account balance has reached $6,000; and
  • you are aged 25 years or more.


  • Your smartMonday account balance is insufficient to support the monthly deduction of insurance costs. The balance you maintain will depend on the cost of your insurance, which can vary on a number of factors such as your age, occupation, and any special loadings you may have. We’ll contact you before cancelling any insurance cover in your account.
  • Your smartMonday account becomes ‘inactive’ which means it has not received any contributions for 16 consecutive months (unless you have made a written election to keep your cover).
  • It has ceased for other reasons as set out in the relevant Insurance guide. We’ll contact you before cancelling any insurance cover in your account