A simpler way to sign in is coming. As part of the upcoming launch of our new mobile app, we're updating multi-factor authentication (MFA). When the app is ready, you'll be asked to reset your MFA before you can sign in. 

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Will smartMonday communicate these changes to members?

smartMonday will provide information to members closer to the implementation date to advise them to be aware of:

  • Super being paid in line with pay cycles
  • Keeping personal information up to date with both their employer and super fund for data matching purposes (e.g. Name changes)
  • Taking extra care when making changes to their super arrangements, such as initiating a rollover or closing an account. Changes made part-way through a pay cycle may affect where contributions are received (or our ability to accept future contributions) so allowing time for updates to take effect is important.