We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA?
What is the new $1,000 administration fee cap and how does it work?
From 14 August 2026, a cap will apply to the percentage-based administration fee. This means you'll never pay more than $1,000 per year in this fee, regardless of your account balance.
