A simpler way to sign in is coming. As part of the upcoming launch of our new mobile app, we're updating multi-factor authentication (MFA). When the app is ready, you'll be asked to reset your MFA before you can sign in. 

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What does it mean if an MVR response shows the fund cannot accept a contribution?

This means the super fund was unable to match the employee details provided to an active member account, or the account is not able to receive contributions. As a result, any contribution sent may be rejected or refunded.