We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA? 

Watch the video or read our step-by-step guide.

How is smartMonday preparing?

smartMonday is working closely with our administrator and other associated businesses to ensure operational readiness.

We are undertaking system capacity testing, reviewing internal processes and undertaking staff training.

A working group is in place internally, as well as with our administrator. We are participants in the Financial Services Council Payday Super industry working group, which involves industry representatives and aims to surface issues and concerns with a goal to finding joint resolutions.