We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA? 

Watch the video or read our step-by-step guide.

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How do I know what an error message means?

We recommend reviewing our Payday Super Error Messages Guide in the first instance, as many common issues can be resolved using the guidance provided. If you continue to experience issues your payroll service provide should be able to help.