We've launched a simpler way to sign into your account to support the use of passkeys and the launch of our new mobile app. The first time you log in from 25 August 2026, you'll need to reset your password and MFA. You'll also be given the option to set up a passkey for your device. Need help resetting your MFA? 

Watch the video or read our step-by-step guide.

Are my fees increasing or decreasing?

For most members, administration fees are decreasing. Investment fees and costs are increasing across most investment options, while fees for the Cash option are decreasing. The overall impact will vary depending on your account balance and investment choice. Please refer to the Significant Event Notice you received for more specific information on how your account is affected.