Everyday support for mental wellness

At smartMonday, we believe wellbeing is built over time. It’s not about quick fixes – it’s about having the right support to navigate everyday challenges with confidence and peace of mind. 

That’s why we’re thrilled to announce that 360Health, available through your smartMonday membership, has expanded to include a comprehensive Mental Wellness Coaching program2. This enhanced service gives you access to professional, private support designed to work around your life. 

• Explore 360Health mental wellness 

MetLife’s research shows that mental strain is affecting Australians at work. They found that, of those impacted by mental strain:  

• 63% feel drained most of the time 

• 52% feel distracted 

• 46% feel overwhelmed with work 

• 40% feel easily irritated by small problems 

• 38% feel mentally checked out 

Mental strain doesn’t always mean a diagnosis. Research aside, it can be the cumulative effect of juggling responsibilities, navigating uncertainty, and trying to stay on top of everything at once. Just maybe, the issue isn’t the person or their mind – it’s modern life.  

And yet at the same time, many people delay seeking support due to cost, stigma or difficulty accessing the right provider.  

• 63% cite cost of consultations 

• 34% mention stigma or embarrassment 

• 30% struggle to find a knowledgeable healthcare provider 

People experience mental health challenges in different ways – and need different kinds of support at different times. Some need clinical care, while others need practical, preventative support to help manage everyday pressure before it escalates.  

Through 360Health, you and your family1 have access to two tailored, flexible and private virtual services designed to support your mental health and emotional wellbeing – at no extra cost. 

For those experiencing everyday mental strain such as burnout or overwhelm, the Mental Wellness Coaching Program2 is here to support you. 

The program provides practical, preventative support to help manage stress and build resilience via three structured sessions with a mental health expert. It’s goals-based and designed to help you build emotional resilience, manage stress and regain balance in a way that fits your life. 

If you’d like to discuss clinical support for mental health symptoms or get advice on a diagnosis, Mental Health Assist2 gives you direct access to a psychologist or psychiatrist within 10 days. 

They can discuss a diagnosis, answer your questions and guide you through treatment options, helping you better understand your next steps. 

Together, these services provide flexible, expert-led, personalised options that fit your unique needs. 

Here’s an overview that might help. 

Still unsure? The intake process will guide you to the most appropriate support. 

Getting started is simple: 

1. Book a consultation and select either the Coaching Program or Mental Health Assist  

2. Receive a call back within two business days from Teladoc Health to book your first consultation with a mental health expert. 

All services are delivered virtually, securely and privately. You can access multiple services if needed or choose another service after completing one. 

The new Coaching Program focuses on early, preventative support for managing day-to-day stress and burnout. You’ll be connected with a qualified mental health expert through Teladoc Health and together, you’ll choose up to three focus areas that reflect your priority areas, such as:  

• Rest & Recover – improving sleep, restoring energy and preventing burnout 

• Boundaries & Balance – managing workload, expectations and mental load 

• Building a healthy relationship with self – addressing unhelpful thinking patterns 

• Relationship resilience & connectedness – strengthening communication and support networks 

• Tolerating & transforming stress – building stability during uncertain times 

You’ll then take part in three structured sessions focused on identifying your goals and developing practical strategies that fit your situation. After completing the program, you’ll receive a personalised summary outlining your goals and suggested next steps. If you need ongoing support, you can return to the service as needed.  

This is guided, nonclinical support designed to help you build practical tools, confidence and resilience in everyday life. 

360Health Mental Wellness services are: 

• Included at no extra cost for eligible smartMonday members 

• Also available to members’ families* aged 18 and over 

• Delivered virtually, Monday to Friday, 9am–5pm AEST 

• Private – your employer will not be notified 

Importantly, these are not emergency services. If you have an urgent health concern, please seek immediate professional medical assistance. 

Your super is designed to support your long-term financial wellbeing. But financial confidence and mental wellbeing are closely connected. 

Research shows that responsibilities, support systems and financial health all influence mental wellbeing.  

Looking after your mental health today can help you stay engaged at work, maintain balance in your personal life, and continue building the future you’re working towards. 

With 360Health Mental Wellness, support is there when you need it – practical, personalised and private. 

Ready to take the first step? 

• Visit 360Health to book your consult