Customer Monitoring

PLEASE NOTE: The personal homepage for some smartMonday PRIME TESF members is not displaying current balance and investments, however this information can be viewed by clicking the orange ‘Details’ button to navigate to the self-service portal. We are currently working to rectify this. 

  • a ‘Platinum 2020 MySuper’ award for our smartMonday Lifecycle (MySuper) investment product awarded by rating and research agency SuperRatings.
  • a 2020 '5 Heron Quality Stars’ rating for smartMonday PRIME and smartMonday DIRECT from Heron Partnership. smartMonday PRIME has also been classified as a Top Ten Corporate Product for the quality of its Insurance Features.
  • a ‘Selecting Super AAA Quality Assessment’ (2020) by research firm Rainmaker, for our smartMonday PRIME, smartMonday DIRECT and smartMonday PENSION products.