Legal

Terms and conditions of use

In these Terms and Conditions, 'we' or 'us' refers to Aon Hewitt Limited and/or Aon plc*, as appropriate.

General

By accessing this website, you agree to be bound by:

  • the terms set out in the disclaimer

  • the Privacy Policy, and

  • the Terms and Conditions set out below.

 

Security

You must keep your User Name and Password confidential. If you delegate access to your personal details by disclosing your User Name and/or Password to any other person, you remain responsible for that other person’s use of or access to the website.

You must notify us immediately if you believe the confidentiality of your User Name and/or Password have been breached.
 

Use by you

This website may only be used in accordance with these Terms and Conditions.
You may only use the information on this website for lawful purposes.

 

Proper authority

By accessing this website you undertake that you have proper authority to do so. Should you cease to have proper authority to access this website you agree to notify us immediately and withdraw or restrict access to the website to the extent of your lack of proper authority.

 

Liability and indemnity

We are not liable, and do not indemnify you, for any claims arising out of your use of the website otherwise than in accordance with these Terms and Conditions. You agree to indemnify us, and any other user, for any claims arising out of your use of the website otherwise than in accordance with these Terms and Conditions.
 

Personal information

We may collect, use, manage, store and provide access to your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). Should your personal information be incorrect or out of date, you undertake to inform us immediately.
 

Issues that may affect administration of benefits

We rely on various service providers to administer the Fund’s processes and operations. Occasionally, circumstances arise that may affect the administration of your benefits (eg legislative requirements, year end administrative reviews and valuations, IT systems and programming issues and other events beyond the control of the relevant service provider). Should these events arise, the administration of your benefits may be affected (eg through processing delays). Where possible, we undertake to keep affected members informed and up to date.
 

No assertion of accuracy or uninterrupted use

We make no assertion as to the accuracy, timeliness or suitability of the information contained on this website. We make no warranty that use and access to this website will be uninterrupted or error free.
 

Amendment of Terms and Conditions

We may amend the Terms and Conditions at any time.
 

Restriction of access

We reserve the right to withdraw or restrict access to this website at any time.
*Aon plc means Aon plc and any related company.

 

Disclaimer

smartMonday is a registered trading name of Aon Hewitt Limited ABN 48 002 288 646 AFSL 236667 (Aon), the sponsor of the Aon Master Trust ABN 68 964 712 340 (the Fund). The Fund was established by way of Trust Deed dated 25 June 1990 and as amended from time to time, and its trustee is Equity Trustees Superannuation Limited ABN 50 055 641 757 AFSL 229757 RSE Licence L0001458 (ETSL). smartMonday PRIME, smartMonday DIRECT and smartMonday PENSION products are part of the Fund. The information on this website has been prepared by Aon.

The information on this website (including calculations performed on our superannuation calculator) is general in nature and should not be relied on as personal advice as your personal needs, objectives and financial situation have not been considered. Before making a decision based on any information on this website, please consider the relevant Product Disclosure Statement or speak with your financial adviser. If you do not have a financial adviser, call 1300 880 588 or email enquiries@smartmonday.com.au to ask about the advice services you can access through your membership.

While every care has been taken in preparing this website, neither ETSL, nor Aon plc*, accepts responsibility for, and will not be bound by, any information contained in this website that is contrary to the Trust Deed and Rules. ETSL and Aon plc will not be liable for, or in connection with any loss or damage arising from any inaccuracies, errors or omissions in information made available through this website.

While every care has been taken in preparing this website, neither ETSL, nor Aon plc*, accepts responsibility for, and will not be bound by, any information contained in this website that is contrary to the Trust Deed and Rules. ETSL and Aon plc will not be liable for, or in connection with any loss or damage arising from any inaccuracies, errors or omissions in information made available through this website.

ETSL and/or Aon plc is either the owner or licensed user of the copyright in all material contained on this website. Information may only be used for personal reference. Except to the extent necessary for personal use, you are not permitted to reproduce, adapt, upload, link, frame, broadcast, transmit, or distribute any material on this website without the permission of ETSL or Aon plc, or as permitted under law.

*Aon plc means Aon plc and any related company.

Member enquiries

Have an enquiry? We have three lines dedicated to suit your needs.
Please choose the appropriate contact below:

smartMonday
Not TESF or Enterprise
 
PO Box 1949
Wollongong
smartMonday TESF
Includes previous TESF members
 
PO Box R713
Royal Exchange NSW 1225
smartMonday Enterprise
Includes previous Enterprise members
 
PO Box 1282
Albury NSW 2640

Not sure who to call?

Speak to a smartCoach on 1300 262 241 or email smartcoach@smartmonday.com.au

Make Mondays matter

smartMonday is a registered trading name of Aon Hewitt Limited ABN 48 002 288 646 AFSL 236667 (Aon), the sponsor of the Aon Master Trust ABN 68 964 712 340 (the Fund). The trustee of the Fund is Equity Trustees Superannuation Limited ABN 50 055 641 757 AFSL 229757 RSE Licence L0001458. smartMonday PRIME, smartMonday DIRECT and smartMonday PENSION products are part of the Fund.
© 2018 Aon Hewitt Limited – Financial Services Guide

WeCare is a telephone counselling and advice service provided by N H S Australia Pty Ltd ABN 38 080 244 195.